Accepting/Rescheduling Session Request

5min

Accepting a Request

  • Experts are notified of any Session Requests they may have via a pop-up notification (mobile) and a notification card added to their Notifications panel(as shown below).
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  • on tapping the card in the notification screen or the "Session Requested" in the Conversations screen, Experts are navigated to the Review Request screen shown below.
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  • Here, Experts are shown the following details;
  1. No. of Meetings
  2. No. of Months (if Monthly Session)
  3. Meeting Duration
  4. Number of Clients
  5. Reason for Interest in Expert
  6. Outcome expected off of the Session
  7. Total Fees - Total amount paid by the expert
  8. Expert Earning - The amount that the expert will receive.
  9. The Expert has the 3 options:
  10. Green Icon: Accept Request (as is)
  11. Red Icon: Reject Request
  12. Edit Icon:

RESCHEDULE THE REQUEST

  • Tapping the edit icon reveals the following:
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  • Red Icon: Cancel Edit
  • Green Icon: Accept displayed time slot.
  • Gray Icon: Reschedule Request
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  • The expert can choose a Date and Time, and on clicking Schedule, The Review Request screen with the updated time is shown
  • Here, the expert can click on the Green Tick Icon to Confirm the acceptance of the request for the slot.