FAQs

Solo Pack/Free Forever

Buying the Business subscription pack

Business Plan

Changing Default Calendar Slots

Navigate to any page where you see the bottom navigation bar.

Navigating to the Calendar Screen

Understanding Sessions and Meetings

Navigating to the Personal Information Screen

Profile Image & Personal Details

Spoken Languages, Interests & Address Details

Let recruiters know you are available, Reset your Credentials & Device Security.

Signup

How to Search Results

book expert on the website

Accepting/Rescheduling Session Request

Play Store & App Store

Priority Support (for Corporate Users only)

General User Support

All Headstrt Agreements

Navigate to the "Communication Preferences" Screen

Users can toggle any of their account's Communication Preferences on this page.

Screen 6 of 6: Upload your image

Screen 5 of 6: Features Checklist

Screen 4 of 6: Choose your Interests

Screen 3 of 6: About You

How to delete an achievement (previously certificates)?

Understanding the Profile Screen

Get Session Requests

Chatting with Experts

How to Earn Fees as an Expert

Booking the Expert

Picking an Expert

Automated Refunds

Adding Payout Options

Expert Receipts and Wallet/Payouts History

Client Invoices & Payment History

Questions about adding personal information

Submission of results not taking place

Profile issue

Timeslots

Bank details?

how to register as an expert?

I am registering as Psychologist, but when it comes to the “update fee”, no key works

The profile creation weblink is not smooth, to scroll up and down or using keyboard shortcuts. Though, I like the community page, it's comparatively user friendly.

Fee option?

How to change the password after creating an account?

Need help with setting up payout option.

How create a Results?

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Navigating to the Calendar Screen

1 min

<Bottom Navigation Bar : Profile Icon> --> 
<Profile Page : Settings Icon> --> 
<Profile Details Page : Your Availability> --> 
<Calendar>

Also, look at "Changing your User type" for more help in navigating to Profile Details.

Updated 25 Mar 2024

Understanding Sessions and Meetings